Senior Member Services Representative

Sr. Client Services Representative needed for financial organization in South Jersey, NJ.

  • Respond to clients/members with regard to loan inquiries, withdrawals, account information, problem resolution and provide customer service
    • Process withdrawals both cash and checks
    • Accepts over the counter cash and check deposits including loan payments
    • Secures deposits in a locked drawer at financial institution
    • Issues Money Orders
    • Mail requested information
    • Input daily checks remotely into system
    • Assure Certificate of Deposit are handled properly at maturity
    • Transfer monies from club accounts at member request and other member requests
    • Actively cross sell the organization's products and services
    • Learns organizations data processing system
    • Responds to a variety of member inquiries
    • Abides by the terms and conditions of the Confidentiality & Non-Disclosure Agreement
  • Assists in any area as directed by management
  • Other duties as assigned or requested


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.