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Quality Assurance & Parcel Service Representative

A leading global provider of print and media solutions, Quad/Graphics is powered by a passion for innovation and the most advanced platform in the industry. Our collaborative team of ?can-do? people continually challenge the status quo, creating groundbreaking solutions that push the boundaries of communications.




Job Description#LI-SK1




The Quality Assurance & Parcel Service Representative is responsible for accurately fulfilling customer orders through packing of product, receiving of shipments and processing shipments of completed product to the appropriate location. Additional responsibilities include partnering?with the manufacturing departments to support and document quality practices of client publications while providing hands-on support in evaluating product to ensure quality expectations are met.?



RESPONSIBILITIES






  • Accurately select, pack, seal, label, and affix postage for customer product according to works instructions accomplished by utilizing operating systems

  • Monitor and maintain inventory (product & supplies) and inform appropriate internal contacts when product is low

  • Collaborate with internal departments to ensure appropriate packaging and labeling requirements are met

  • Measure?and communicate product quality to business and internal production partners??

  • Process outgoing shipments; including but not limited to, facilitating the return process with Customer Service, preparing shipping documents, recording required shipping information, tracking discrepancies

  • Actively participate and follow all Safety regulations, policies and initiatives. Including performing daily maintenance inspections and reporting any issues of concern to appropriate leader

  • Work independently to identify and resolve problems with minimal assistance

  • Complete work according to priorities and within a timely manner

  • Maintain a clean and organized work area and plant floor


REQUIREMENTS?





  • Certified to drive a forklift and operate other Powered Equipment

  • Ability to follow verbal and written instructions

  • Work effectively with co-workers and all other internal/external contacts

  • Understand and use basic math skills, read a ruler and understand measurements in both fractions and decimals

  • Proficient understanding of basic computer skills, including Microsoft Outlook and Excel

  • Ability to use a pallet jack or mechanical pallet jack

  • The ability to use scissors and tape gun

  • Demonstrated ability to establish and achieve strategic goals?



Additional Company Information






We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

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Quad/Graphics is an equal employment opportunity employer. The Company?s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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Drug Free Workplace

Company Description:

Quad/Graphics is a leading print and marketing services provider focused on helping brand owners market their products, services and content more efficiently and effectively across media channels. The company has approximately 22,500 full-time employees across North America, South America and Europe with 161 facilities locations in 17 countries. With a consultative approach, worldwide capabilities, leading-edge technology and single-source simplicity, Quad/Graphics creates value for its clients be helping them perform better in today's rapidly changing world through the integration of print products with complementary services to improve efficiencies, reduce costs, create engagement, lift response and increase revenue.




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